MARKETING

*Daily exposure in the Napa Register and American Canyon Eagle (updated weekly)
*24-hr exposure on our website (updated daily)
*24-hr exposure at our office via rental list in outside flyer box (updated daily)
*24-hr exposure at our office via colored flyers in the display window
*Weekly list distribution to all Napa County Real Estate Offices and other large corporations in the Valley
*24-hr exposure with prominent FOR RENT sign on property
*Distribution of “For Rent” flyers to relevant neighborhoods

TENANT SELECTION

*We require tenants to drive by the property before beginning the process
*An application is submitted and processed
*Credit checks done on all applicants over 18 years
*Verify employment and stated income
*Verify past landlord references (ability to pay rent on time and keep property in good condition)
*Verify personal references

TENANT MANAGEMENT

*Negotiate and prepare lease using California Association of Realtors lease agreements
*Collect Rent and Security Deposit Conduct thorough
*Move-in Inspections
*Conduct Annual Property Inspections
*Conduct Quarterly Drive-by Inspections
*Conduct thorough Move-out Inspections and arrange for cleaning and repairs
*Issue Security Deposit Refund within lawful 21-days
*Arrange for annual rent increases or decreases if necessary
*Monitor tenant relationships with friendly, effective communication
*Service of 3-day, 30-Day, and Rental Increase Notices
*Facilitation of the legal eviction process

PROPERTY MAINTENANCE

*24-hr response time to all tenant maintenance requests
*3-day response time to all non-emergency maintenance issued found during annual and move-in inspections
*24-hr Emergency Maintenance hotline for tenants
*Tenant online maintenance request
*Over 200 licensed vendors available on-call for repairs

YOUR ACCOUNT

*Provide owner with monthly financial statements
*Provide owner with year-end financial statements and 1099 copies

*Payment of all approved expenses
-Landscaping
-Utility bills
-Mortgages, insurance and property taxes
-Repair Invoices

*Per owners request, provide an annual Comparative Market Analysis of the property resale value